Custom ERP Replacement Platform
Live
Problem
The legacy Tally based system could not support multi-location retail and online operations at scale, causing data fragmentation and manual reconciliation.
Approach
Ran requirement gathering sessions with the client to map existing processes and modules across all retail locations and online channels.
Outcome
Live and in use across client locations.
Status
Live
Role
Drove 0 to 1 delivery of the replacement ERP, owning requirement definition, roadmap, and sprint delivery.
Target Audience
Enterprise B2B Client
Team Size
5 to 8 people
Project Duration
1 year
Key Skills
user journeysrequirement analysisplatform developmentuser acceptance testingprocess flow
Custom built ERP replacing a legacy Tally based setup, unifying inventory, sales, and operations across multi-location retail and online channels. The legacy Tally based system could not support multi-location retail and online operations at scale, causing data fragmentation and manual reconciliation.
My Approach
Ran requirement gathering sessions with the client to map existing processes and modules across all retail locations and online channels.
Key Challenges
Coordinating inventory, sales, and operations into a single system without disrupting a live, active business across multiple locations.
Unifying processes that had historically varied across retail locations into one standardized system.
Managing significant interdependency between modules, with a large number of micro-flows that had to work together correctly across the unified platform.
Live and in use across client locations.